Refund Policy

Refunds     

• Payment Method: Refunds for payments made electronically (e.g., credit/debit cards, net banking) will typically be processed using the same method as the original payment unless otherwise agreed.
• Alternative Refunds: Refunds may alternatively be issued as credits, cashback, coupons, or promotional codes for future transactions on the eZkrt Grocery Platform. Any such alternative form of refund will be subject to specific terms, including validity periods and usage restrictions, as applicable. 

This policy is designed to ensure transparency and compliance with applicable regulations. Users are encouraged to familiarize themselves with these terms to avoid any inconvenience.